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FAQ


Frequently Asked Questions

This page provides answers to frequently asked questions on dacadoo GO.

What are your safety recommendations for playing dacadoo GO?

As a player, we ask you to

Please remember that you are solely responsible for your actions and/or omissions while being active with dacadoo GO.

Which smartphones are compatible with dacadoo GO?

dacadoo GO requires an iPhone 5s or newer, or an Android device running Android OS 4.4 ("Kitkat") or newer.

Where can dacadoo GO be played?

dacadoo GO is currently available in the App Store and in Google Play in a limited number of countries but it can be played all over the world.

What is the maximum level and how long does it take to reach it?

The current maximum level is 15. The leveling duration depends on the individual play style and activity of each player. We expect the average play time to be 60 calendar days.

What are the plans for the future?

For the next releases, we plan to strengthen the social features of the game, and we will have more news on that over the coming months. We also want to listen how players experience the game and you will be able to participate in surveys to share your feedback.

I cannot find and download dacadoo GO. Why?

We have launched in a limited number of countries only at this time, and dacadoo GO is unavailable for players with an App Store or Google Play account outside of these countries.

How can I stay up to date on dacadoo GO?

We recommend that interested players subscribe to our newsletter, and follow us on Twitter @dacadooGO.

Is my data secure?

Yes. For us at dacadoo, security is never an afterthought, but part of what we do every day. dacadoo GO processes sensitive data, including personal health and location data. For this reason, dacadoo GO is run in the same way as is our core dacadoo health platform. Our data centers are located in secure facilities in Switzerland and operated with state-of-the-art security.

Do you share my data with 3rd parties?

dacadoo does not use your personal data for marketing purposes and does not make this data available to any third parties without your consent. Our privacy policy explains this in detail.

There are few objects on the map where I live. What can I do?

dacadoo GO allows you to submit new points of interest for the game world. Please tap your avatar, navigate to the Settings page, and then tap Suggest Point of Interest to submit public places for addition to the game.